A solid Customer Complaint Management is vital for each business, regardless of the industry you are in. Whenever a customer complains, you want to make sure that you capture all data required for that complaint and the follow-up. And in the end you will learn from your mistakes. By monitoring our complaints, we can help reduce them going forward.
Handling customer complaints is easy: BDPEER helps you to better track, investigate, and correct your customer complaints, supplier complaints and internal deviations
